Terms of Use

Our 'Biodata'

Welcome dear users! We are BBB Resources Sdn Bhd (1063511-D), the owner of www.bbb2shop.com. We are a registered company with our business address No.66, Jalan Icon City, Icon City, 14000 Bukit Mertajam, Pulau Pinang. Malaysia.

By accessing this website, you are deemed to understood and agreed to these Terms and Conditions hereinafter contained.

We reserve the right to amend these terms and conditions at any time without any prior notice to the website users. Changes made will be with immediate effect the moment it was posted on this website. Please check these terms and conditions regularly for any updates.

We own the intellectual property rights to these terms and conditions. You must not duplicate or copy any part of the terms and conditions and use any of the materials contains in this website for your own purpose without our prior consent. Thank you for your cooperation dear users!

Baby Steps Guide for Sales Jargon

Somewhere in these terms and conditions:

  • Account means the BMall account that you have to register on the website if you would like to place an order from the website.
  • BMall means BBB Resources Sdn Bhd, an established company in Malaysia under the registration number 1063511-D.
  • buyer means any individual who makes a purchase from the website.
  • Sign Up means register an account on the website.
  • Working Day means working weekdays from Monday to Friday excluding Saturday, Sunday and public holidays.
  • You means buyers who wish to purchase and website users.

The above headings are for convenient references only and shall not affect the interpretation of any parties.

website Usage for Dummies – Like Us

  • Age You must be 18 years of age or above to place an order with BMall.
  • Content Materials presented on the website is solely for informational purposes. Opinions or comments expressed on the website are from individual postings and may not reflect our opinions.
  • Information Honesty is the best policy should you choose to sign up for a BMall account, it means you agree to provide accurate and up to date information about yourself. You are to promptly update these information if there are any changes.
  • Prevention on use We reserve the right to prevent you from using the website and stop you from making any purchase.
  • Privacy You are responsible for securing your own password and also all the activities that occur under your registered account. Please alert us immediately if there is any unauthorized use of your account.
  • Scope The website is only for the purpose of personal use. Commercial use or use on behalf of any third party is strictly prohibited.

The Destination of Your Account Info

Your account info will become our new best friend. Everything that we received from you, including and not limited to, enquiries, comments and suggestions will become our exclusive property and shall not be returned to you.

You shall not provide a false e-mail address or pretend to be someone other than yourself for the origin of any data submissions on the website. Remember to always be yourself, because there is no one better.

Prohibitions (The Forbidden Act)

You must not misuse this website. You shall not commit or encourage a criminal offence, transmit or distribute a virus, Trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this website.

Any breach of this provision would constitute a criminal offence under the Computer Misuse Act 1990. BMall will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

Please help us to keep a clean sheet dear users. Thank you.

Terms of Sale (Q & A Session)

When does the contract formed between BMall and the buyer? The contract will only be formed after you received a confirmation email from BMall stating that the products have been dispatched to you. Only the products listed in this confirmation email will be included in the contract formed. What will happen when pricing and purchasing problem arises? We are determined to ensure that all the prices and information which appears on the website are accurate. However, human errors are inevitable but we shall ensure that such errors will be minimised. If regrettably an error was discovered in the price of any products which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you despite our best effort, we will treat the order as cancelled. Once we cancelled your order, you will receive a full refund. How do you make your payment? Being a GST registered company, prices of products provided by BBB Resources Sdn Bhd are inclusive of GST. Delivery charges will be added where applicable and will be included and clearly displayed in the 'Final Total'. The terms shall apply to the following types of payment below: 1. Credit Card
BMall accepts all Visa and MasterCard, including American Express. Both options are 3D Secure enabled (Verified by Visa, and MasterCard Secure). All your credit card information are protected by means of industry- leading encryption standards.
2. Debit Card
All Malaysian Visa and MasterCard debit cards subjecting to bank availability are accepted by BMall. All debit card numbers shall be protected by means of industry-leading encryption standards.
3. Online Banking
By selecting this payment method, the buyer shall transfer the payment for the products ordered according to the final total amount shown in the BMall account (including any applicable taxes, charges and shipping fees).
The transaction must be completed in Ringgit Malaysia. BMall, in its sole discretion, may refuse the service of this payment method to anyone or any user without notice for any reason at any time.

Shipping & Delivery

We shall deliver the products to within the doorsteps of the address provided by you as specified in the purchase order.

Time is gold, therefore we shall not waste it and we are determine to ensure that you will receive your purchases within a maximum of 14 working days. For international orders, it may varies depending on your location.

If the buyer fail to collect or unreasonably refuse to accept the delivery for whatsoever reasons, (without prejudice to any other right or remedy available to BMall) we may terminate the contract and claim a fee of compensation reasonably incurred by us.

Risk of damage or loss for the products will pass to the buyer at the time of delivery even if the buyer fails to accept the delivery.

Return of the Faulty

We are a fan of the classics like barter system, hence we do not offer any cash refund services.

Please take note that issues regarding the authenticity, quality or functionality of products will not be taken into account for a replacement. Product image as seen on the website may slightly differ from the actual product that you receive.

All faulty products must be returned and received by BMall before a buyer is eligible for the replacement. The product needs to be in a new and unused state and shall be in the original packaging if it is still applicable.

If not, you shall ensure that it is packaged properly. This is because if the faulty product is being returned to us in an unacceptable condition, we shall reserve the right on not to present you with a replacement.

We will consider the delivered product to be in a good condition if there is no report for replacement after 3 days from the delivery arrival date. We may reject any request reported thereafter. The cost for returns shall be borne by the buyer.

The Replacement Pit Stop

This is a station where we will guide you on the proper procedures to get your faulty products replaced.

Only these three types of faulty products are eligible for replacement:

1. Damaged products If damages or defects are spotted in products purchased, please take a photo of the product with the order number and write to us a short description. 2. Incorrect products If the products received are incorrect in either colour, design, quantity or size, please take a photo with the order number and provide us with a short description. 3. Missing products All the products purchased shall come with a label of their own distinctive order number. Occasionally, products may be packed closely to one another and it is difficult to see all of them clearly. If the order number label can be found, the product should be inside. If both the product and order number label are absent, please inform us about the missing order number. In the event of seeking for replacement, please follow the steps given and email to our Customer Service Team at ask@bbb2shop.com or give a call to 04-2406322. If the product returned to us is found not faulty, we may at our discretion decide not to compensate you with a replacement.

Disclaimer of Liability (Say No to Offenders)

The content displayed on this website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law, BMall and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this website and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise.

This does not affect BMall's liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

Dear users, let's keep calm and obey the law together.

Force Majeure (The Force of Nature)

We shall not be liable to you for any breach, hindrance or delay in the performance of the contract if it was due to any causes beyond BMall's reasonable control, including the following and without limitation to:

  1. Natural disasters like earthquake, epidemic disease, explosion, fire, flood, storm, subsidence or others.
  2. War or threat of war, terrorist attack, sabotage, invasion, insurrection or civil disturbance.
  3. Acts of restrictions, decrees, regulations, legislation, or bye-laws of any government or local authority.
  4. Strikes, lock-outs, other industrial actions or trade dispute (whether involving employees of BMall or a third party)
  5. Embargoes or regulations on import and export.
  6. Impossibility of the usage on railways, motor, water, and air transport.
  7. Out of reach from any public or private telecommunication networks.
  8. Disruption in production or operation and difficulties in obtaining raw materials, labour, or machinery.
  9. Breakdown or power failure in machinery.

Upon the happening of any one of these unfortunate events listed, we may terminate the contract with the buyer forthwith by written notice and BMall shall not be liable for any loss or damage suffered by the buyer.

Indemnity (Caution! Safety in Progress)

You agree to indemnify, defend and hold harmless BMall, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this website or your breach of the terms and conditions.

Third Party Copyrights (As Transparent As H2O)

All the trademarks and images of third party products, services and locations presented in this website are in no way associated or affiliated with BMall. These trademarks are owned by the respective products owners. They are used solely to identify or describe the products or services and is in no way connected or endorsed by BMall.

Waiver (Our Rights Matters)

If you violate these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where these conditions are once again been breached.

Governing Law (Law and Order)

These terms and conditions shall be construed in accordance with the laws of Malaysia. Any disputes or claims associated with these terms and conditions shall be subjected to the exclusive jurisdiction of the Malaysian courts.

Variation (Last but Not Least)

BMall shall reserve the right to amend, remove or changes the services of any page in this Website at any time without notice given.